Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or contact us regarding our products.

By using this website, you agree to the collection and use of information in accordance with this policy.


Information We Collect

We may collect the following types of information:

Personal Information

  • Name and surname

  • Email address

  • Phone number

  • Address or installation location

  • Any information you submit through contact forms, quote requests, or enquiries

Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the site

  • General website usage data collected through cookies and analytics tools


How We Use Your Information

We use the information collected for the following purposes:

  • To respond to enquiries and provide quotes

  • To process orders and service requests

  • To provide customer support

  • To improve our website, products, and services

  • To send important updates related to your enquiry or purchase

  • To send marketing communications (only if you have opted in)

  • To comply with legal or regulatory requirements


Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and improve functionality.

You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly.


Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with:

  • Installation or service partners

  • Payment processing providers (if applicable)

  • Legal authorities when required by law

  • Service providers who assist in operating our website or business

All third parties are required to keep your information secure and confidential.


Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permitted)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.


Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.